SHIPPING POLICY
Warehouse Location
SmaGo warehouse is based in Gold Coast Australia. We send all of our accessories to our customers from our Australian based warehouse by Australia Post. This means your purchased products will arrive to you both fast and safe so you can use the product within a few days after purchase.
Customer Service
We strive to offer the fastest delivery time possible. Having our warehouses close to you will ensure both a safe and speedy delivery.
Delivery Time
Service transit time is provided by our carrier, Australia Post. Transit time excludes weekends and holidays. Transit times may vary, particularly during the holiday seasons.
Australia
Processing of orders is guaranteed for same day of purchase only if the order has been placed before 3PM.
Late Delivery
If you have not received your item within projected time from shipment, please contact us contactus@smago.com.au we will track the shipment and get back to you as soon as possible with details
Local Pick Up
Local pickup is available for the Gold Coast.
Warehouse Location
SmaGo warehouse is based in Gold Coast Australia. We send all of our accessories to our customers from our Australian based warehouse by Australia Post. This means your purchased products will arrive to you both fast and safe so you can use the product within a few days after purchase.
Customer Service
We strive to offer the fastest delivery time possible. Having our warehouses close to you will ensure both a safe and speedy delivery.
Delivery Time
Service transit time is provided by our carrier, Australia Post. Transit time excludes weekends and holidays. Transit times may vary, particularly during the holiday seasons.
Australia
- For Standard delivery with Australia Post the time within Australia is 2 to 6 days after processing of your order.
- For Express delivery with Australia Post the time within Australia is 1 to 3 days after processing your order.
- For international delivery with Australia Post the time worldwide is around 7 - 14 days after processing your order.
- For Standard delivery with Australia Post the time within Australia is 3 to 6 days after processing of your order.
- For Express delivery with Australia Post the time within Australia is 2 to 4 days after processing your order.
Processing of orders is guaranteed for same day of purchase only if the order has been placed before 3PM.
Late Delivery
If you have not received your item within projected time from shipment, please contact us contactus@smago.com.au we will track the shipment and get back to you as soon as possible with details
Local Pick Up
Local pickup is available for the Gold Coast.
